Effective Date: January 23, 2026
Welcome to ZBS (Zahid Business Services). These Terms and Conditions ("Terms") govern your use of our website and services. By accessing our website at zbsuae.com or engaging our services, you agree to be bound by these Terms.
"Company," "we," "us," or "our" refers to ZBS (Zahid Business Services), located at A0404, Tower A, Empire Heights, Business Bay, Dubai, UAE.
"Client," "you," or "your" refers to any individual or entity accessing our website or engaging our services.
"Services" refers to all accounting, auditing, tax, VAT, business consultancy, web development, and software services provided by ZBS.
ZBS provides a comprehensive range of professional services including but not limited to:
3.1 Agreement: All service engagements must be formalized through a written agreement or engagement letter specifying the scope of work, deliverables, timelines, and fees.
3.2 Client Responsibilities: Clients must provide accurate, complete, and timely information and documentation required for service delivery. Delays in providing information may result in project delays.
3.3 Professional Standards: We adhere to applicable UAE laws, international accounting standards, and professional regulations governing our services.
4.1 Fee Structure: Our fees are determined based on the scope and complexity of services and will be outlined in the engagement letter.
4.2 Payment Terms: Payment terms will be specified in the engagement letter. Generally, an advance payment may be required before commencement of services.
4.3 Late Payment: Late payments may incur additional charges as specified in the engagement letter.
4.4 Disputed Invoices: Any disputes regarding invoices must be raised within 7 days of receipt.
5.1 Confidential Information: We will maintain strict confidentiality of all client information and data in accordance with professional standards and applicable laws.
5.2 Data Security: We implement appropriate technical and organizational measures to protect client data against unauthorized access, loss, or disclosure.
5.3 Data Retention: We will retain client records as required by UAE laws and professional standards.
5.4 Third-Party Disclosure: We may disclose client information only when required by law or with explicit client consent.
6.1 Website Content: All content on our website, including text, graphics, logos, and software, is the property of ZBS and protected by applicable intellectual property laws.
6.2 Work Product: Upon full payment, clients will own the final deliverables as specified in the engagement letter. ZBS retains the right to use general knowledge and experience gained.
6.3 Software Licenses: Any software provided is licensed, not sold, and remains the property of ZBS or its licensors.
7.1 Professional Services: Our liability is limited to the fees paid for the specific service that gave rise to the claim, unless otherwise specified in the engagement letter.
7.2 Indirect Damages: We shall not be liable for any indirect, consequential, or incidental damages including loss of profits or business opportunities.
7.3 Third-Party Claims: We are not liable for any claims arising from third-party reliance on our work product unless specifically agreed in writing.
7.4 Information Accuracy: Our work is based on information provided by clients. We are not liable for errors resulting from incomplete or inaccurate client information.
8.1 Information Purpose: Website content is provided for general information purposes only and does not constitute professional advice.
8.2 No Warranty: We do not warrant the accuracy, completeness, or timeliness of website content.
8.3 External Links: Our website may contain links to third-party websites. We are not responsible for the content or practices of external sites.
8.4 Website Availability: We do not guarantee uninterrupted access to our website and may suspend or terminate access without notice.
9.1 By Client: Clients may terminate services by providing written notice as specified in the engagement letter. Fees for work completed until termination date will be payable.
9.2 By ZBS: We reserve the right to terminate services if payment is not received, required information is not provided, or if continuing the engagement would violate professional standards or laws.
9.3 Post-Termination: Upon termination, we will provide completed work and return client documents upon settlement of outstanding fees.
All services are provided in compliance with UAE Federal and Emirate-level laws and regulations, including but not limited to:
We shall not be liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, war, terrorism, government actions, pandemics, strikes, or technical failures.
12.1 Negotiation: Any disputes shall first be attempted to be resolved through good faith negotiation between the parties.
12.2 Mediation: If negotiation fails, parties agree to attempt mediation before pursuing legal action.
12.3 Jurisdiction: These Terms shall be governed by the laws of the United Arab Emirates. The courts of Dubai shall have exclusive jurisdiction over any disputes.
We reserve the right to modify these Terms at any time. Changes will be effective upon posting on our website. Continued use of our services following any changes constitutes acceptance of the revised Terms.
ZBS maintains professional indemnity insurance coverage as required by applicable regulations and professional standards.
In compliance with UAE laws, we maintain anti-money laundering procedures and may require clients to provide identification and business documentation before engaging our services.
We maintain professional independence in accordance with applicable professional standards. We will disclose any potential conflicts of interest and obtain client consent before proceeding with engagements where conflicts may exist.
We maintain quality control procedures to ensure our services meet professional standards. This includes regular training, peer reviews, and compliance monitoring.
We welcome client feedback and take complaints seriously. Any concerns should be addressed to our management team at info@zbsuae.com. We will investigate and respond to complaints promptly.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
For questions regarding these Terms and Conditions, please contact us:
ZBS (Zahid Business Services)
A0404, Tower A, Empire Heights, Business Bay, Dubai, UAE
Phone: +971 4 4462088 | +971504062010
Email: info@zbsuae.com | sales@zbsuae.com
Website: www.zbsuae.com
By using our website or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms, please do not use our website or services.
Last Updated: January 23, 2026